Privacy Policy

1. Introduction

At Fundi Technologies, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Please read this policy carefully to understand our practices regarding your personal data. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information for various purposes to provide and improve our services to you.

2.1 Personal Information

When you register for an account or use our services, we may collect:

• Contact information (name, email address, phone number)
• Business information (company name, address, tax ID)
• Property information (address, inspection details, photos)
• Payment information (billing details, transaction history)

2.2 Usage Data

We automatically collect information about how you interact with our services:

• IP address, browser type, and device information
• Pages visited, time spent on pages, and navigation patterns
• Error logs and performance data

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the collected information for various purposes:

Purpose	Legal Basis
To provide and maintain our services	Performance of contract
To notify you about changes to our services	Performance of contract
To provide customer support	Legitimate interests
To gather analysis to improve our services	Legitimate interests
To monitor usage of our services	Legitimate interests
To detect, prevent and address technical issues	Legitimate interests

4. How We Share Your Information

We may share your personal information in the following situations:

4.1 With Service Providers

We may share your information with third-party vendors who perform services on our behalf, such as:

• Payment processors
• Cloud storage providers
• Analytics providers
• Customer support platforms

4.2 For Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred.

4.3 With Your Consent

We may disclose your personal information for any other purpose with your consent.

4.4 For Legal Reasons

We may disclose your information where required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection

6. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

6.1 Access and Portability

You have the right to request copies of your personal data. We may charge a small fee for this service.

6.2 Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

6.3 Erasure

You have the right to request that we erase your personal data, under certain conditions.

6.4 Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

6.5 Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

6.6 Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. Please contact us at support@fundi.info to exercise any of these rights.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

For users with an account, we will retain your personal data for as long as your account is active or as needed to provide you services.

8. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Rwanda and choose to provide information to us, please note that we transfer the data, including personal data, to Rwanda and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18.

If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.